Terms and Conditions
These Terms and Conditions ("Agreement") govern the contractual relationship between Bella May Styling, hereinafter referred to as the "Company," and the client, hereinafter referred to as the "Client," for the provision of event hire and styling services. By engaging the services of the Company, the Client agrees to the following terms:
1. Booking and Payment:
1.1. A minimum hire order applies depending on location of event. A minimum hire order of $300 applies to the local Northern Rivers area, 30 minutes within Ballina. A minimum hire order of $400 applies for zone 1 (Tweed Heads to Yamba). A minimum hire order of $500 applies for zone 2 (Yamba to Coffs Harbour). A minimum hire order of $600 applies for zone 3 (Coffs Harbour to Crescent Head).
1.2. Delivery, loading, unloading and services fees quoted separately.
1.3. A non-refundable deposit of 50% of the total estimated cost is required upon booking confirmation. Events booked within 30 days require full payment at the time of the booking.
1.4. In paying the deposit, the Client accepts and agrees to comply with all the Company’s Terms and Conditions.
1.5. Deposits are deductible from the final bill payable and are non-refundable or transferable.
1.6. All bookings totalling $500 or less must be paid at the time of booking to secure your hire items/services.
1.7. Full payment is due six (6) weeks prior to the event date, and the Company reserves the right to cancel the booking if payment is not received by the due date.
1.8. Additional charges incurred during the event must be settled within 7 days after the event.
2. Event Details:
2.1. The Client must provide accurate event details, including date, time, venue address, and any specific requirements at the time of booking.
2.2. Any changes to the event details must be communicated to the Company in writing and may be subject to additional charges.
3. Services Provided:
3.1. The Company will provide event hire and styling services as agreed upon in the booking confirmation.
3.2. The Client acknowledges that specific products or items may vary slightly from the provided images or descriptions, as availability is subject to change. The Company will make reasonable efforts to inform the Client of any significant variations or substitutions.
3.3. The Company reserves the right to substitute products or items of equal or greater value without prior notice, if necessary.
3.4 The company is not responsible for set-up or pack down of Vendor’s equipment unless agreed upon in the booking confirmation.
4. Liability and Insurance:
4.1. The Company will take reasonable care in the delivery, setup, and removal of hired items, but will not be held liable for any damage, loss, or injury caused as a result of the use of these items during the event.
4.2. The Client agrees to take responsibility for the hired items from the time of delivery until they are collected by the Company, if items are damaged the Client is responsible for the cost of repair or replacement.
5. Cancellation and Refunds:
5.1. In the event of cancellation by the Client, the non-refundable deposit will be retained by the Company.
5.2. If the Client cancels within 14 days of the event date, the full amount will be payable.
5.3. The Company reserves the right to cancel or reschedule the event due to unforeseen circumstances, in which case a full refund or alternative arrangements will be offered to the Client.
6. Indemnification:
6.1. The Client agrees to indemnify and hold the Company and its employees harmless from any claims, damages, or expenses arising out of or in connection with the event or the Client's breach of this Agreement.
6.2. The Client acknowledges that the Company is not responsible for any issues or disputes that may arise between the Client and other vendors or service providers involved in the event.
7. Intellectual Property:
7.1. The Company retains all intellectual property rights, including copyright, in relation to any event styling designs, concepts, or creative materials provided.
7.2. The Client agrees not to reproduce, modify, or distribute any of the Company's intellectual property without prior written consent.
8. Confidentiality:
8.1. Both parties agree to keep any information that is identified as confidential or that should
reasonably be considered as such.